Table of Contents

Chapter 1

Introducing HipCheck

How it all works
Supported systems
Getting more help

Chapter 2

Getting started

Installing the HipCheck agent
Before you begin
Install the HipCheck agent on SCO OpenServer Release 5.0.7 systems
Prerequisites for installing the HipCheck agent
Installing the HipCheck agent
Verifying the HipCheck agent installation
Install the HipCheck agent on SCO OpenServer Release 6 systems
Prerequisites for installing the HipCheck agent
Installing the HipCheck agent
Verifying the HipCheck agent installation
Install the HipCheck agent on SCO UnixWare 7.1.4 systems
Prerequisites for installing the HipCheck agent
Installing the HipCheck agent
Verifying the HipCheck agent installation
Install the HipCheck agent on Windows systems
Setting up port forwarding for NAT systems
Setting up systems, user privileges, and alert recipients on the HipCheck Mobility Server
Set up systems to be monitored
Set up user privileges and alert recipients
Installing the HipCheck client
Before you begin
Install the HipCheck client on Windows Mobile Pocket PCs
Install the HipCheck client on Windows computers
Activating the HipCheck mobility service

Chapter 3

Using the HipCheck client

Starting the HipCheck client
HipCheck at-a-glance
Configuring what is displayed when the client is started
Selecting a system to monitor or manage
Working with HipCheck views
Summary view
System Info view
Storage view
Printers view
Print Jobs view
Processes view
Services view
Users view
Hardware view
Logs view
Alerts view

Chapter 4

Managing HipCheck systems and users

Managing systems that are monitored by HipCheck
Configure who can set up systems to be monitored
Manage the HipCheck system monitoring list
Check system status
Managing HipCheck user privileges
Managing HipCheck alert recipients
Modify system alert lists
Suspend the receipt of alerts

Chapter 5

Managing HipCheck agents

Managing the HipCheck agent on SCO UNIX systems
Checking status and troubleshooting problems
Extending the HipCheck agent
Removing the HipCheck agent
Managing the HipCheck agent on Windows systems
Checking status and troubleshooting problems
Configuring the HipCheck agent
Monitoring and debugging the HipCheck agent
Removing the HipCheck agent
Configuring the proxy, https, and certificates
Direct through http
Through proxy
Setting up Tomcat SSL encryption
Setting Up a Self-Signed Certificate
Installing the proxy
Configuring HipCheck to use the proxy
Direct through https; default certificate
Direct through https; user certificate
Firewall Issues
Testing the MS to Agent Connection
Appendix A

Upgrading HipCheck agents and clients

Upgrading HipCheck agents
Prerequisites for automatically upgrading HipCheck agents installed on SCO UNIX systems
Automatically upgrading HipCheck agents
Troubleshooting problems when automatically upgrading agents
Manually upgrading HipCheck agents
Upgrading HipCheck clients